Privacy policy of the site
Chinnas Foods Ltd (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.chinnasfoods.com]
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
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Contact Information: Name, email address, phone number, postal address (for orders or inquiries).
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Order & Payment Details: Billing and shipping information, purchase history.
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Technical Data: IP address, browser type, device details, cookies, and analytics data.
2. How We Use Your Information
We use the collected information to:
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Process and deliver orders.
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Respond to inquiries and provide customer support.
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Send updates, promotional offers, or newsletters (only if you have opted in).
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Improve our website, products, and services.
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Comply with legal obligations.
3. Legal Basis for Processing (UK GDPR)
We process personal data based on:
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Contractual necessity (to fulfil orders and provide requested services).
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Legitimate interests (to improve our services and maintain security).
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Consent (for marketing communications).
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Legal obligations (for record-keeping and compliance).
4. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with:
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Service providers (e.g., payment processors, shipping companies) who help us operate the business.
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Authorities if required by law or to protect our rights.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site performance.
You can manage or disable cookies through your browser settings.
6. Data Retention
We keep personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Your Rights
Under the UK GDPR, you have the right to:
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Access, correct, or delete your personal data.
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Restrict or object to processing.
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Withdraw consent for marketing at any time.
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Request a copy of the data we hold about you.
To exercise these rights, please contact us using the details below.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, or disclosure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Chinnas Foods Ltd
Unit 45A, Wymeswold Industrial Park
Loughborough, LE12 5TY, United Kingdom
Phone: +44 7533 745997
Email: info@chinnasfoods.com